Terms of Service
OVERVIEW
All stories, characters, and scenarios presented on this website are for branding purposes only. They are partially fictional and do not claim historical or factual accuracy.
Welcome to Ruth & Eleanor Co.! The terms “we,” “us,” and “our” refer to Ruth & Eleanor Co. We operate this store and this website, including all related information, content, features, tools, products, and services, to provide you—the customer—with a personalized shopping experience (“Services”).
Ruth & Eleanor Co. is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service (“Terms”) and any policies referenced herein describe your rights and responsibilities when using our Services.
Please read these Terms carefully, as they contain important information about your legal rights and obligations, including disclaimers and limitations of liability.
By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms, you confirm that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services through devices you own or manage.
To access certain parts of our Services or to make purchases, you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account and all activities that occur under it. You may not assign, transfer, sell, or sublicense your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to describe our products and services accurately. However, colors and appearances may differ depending on your device, screen, or display settings.
We do not guarantee that product images, descriptions, or quality will meet your expectations or appear exactly as shown online. Product information may change at any time without notice, and we reserve the right to discontinue any product or limit quantities sold to any individual, geographic region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Ruth & Eleanor Co. reserves the right to accept or decline any order for any reason, at our sole discretion. Your order is not accepted until we confirm it and payment has been processed.
Please review your order carefully before submitting it, as cancellations may not be possible once the order has been accepted. If we modify or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at checkout.
Returns and exchanges are handled in accordance with our Refund Policy. You agree that your purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time your order is placed and will appear in your order confirmation email.
Unless stated otherwise, prices do not include taxes, shipping, handling, customs duties, or import fees. Prices on our website may differ from those in physical stores or third-party marketplaces.
You agree to provide current, complete, and accurate purchase and payment information for all transactions. You must promptly update your account information, including your email address and payment details, to ensure successful processing of your orders.
You represent and warrant that:
(i) the payment information you provide is true and correct,
(ii) you are authorized to use the payment method provided,
(iii) charges incurred by you will be honored by your payment provider, and
(iv) you will pay all applicable charges, including taxes and shipping fees.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for delays in shipping or delivery. All delivery times are estimates and cannot be guaranteed. We are not liable for delays caused by carriers, customs clearance, or events beyond our control.
Ownership and risk of loss transfer to you upon delivery of the products to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our Services—including but not limited to trademarks, brand names, text, images, graphics, videos, and design—is owned by Ruth & Eleanor Co., its affiliates, or its licensors, and is protected by U.S. and international intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, publicly display, publish, or exploit any materials without prior written permission.
All rights not expressly granted herein are reserved by Ruth & Eleanor Co. Unauthorized use may violate applicable copyright or trademark laws.
Ruth & Eleanor Co.’s names, logos, and designs are trademarks of Ruth & Eleanor Co. Shopify’s names, logos, and trademarks belong to Shopify. All other names and marks belong to their respective owners.
SECTION 7 – THIRD-PARTY TOOLS
You may have access to third-party tools through the Services. We neither monitor nor control such tools.
You acknowledge that these tools are provided “as is” without warranties or endorsements. Use of such tools is at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites or content. We are not responsible for examining or evaluating such materials and assume no liability for their accuracy or content.
Accessing third-party sites is at your own risk, and you should review their terms and privacy policies carefully before engaging in any transactions.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Ruth & Eleanor Co. is hosted by Shopify, which enables us to provide our Services to you. However, all sales and transactions are made directly between you and Ruth & Eleanor Co.
By using our Services, you acknowledge that Shopify is not responsible for any sales, damages, or disputes related to your purchases. You expressly release Shopify from all claims or liabilities arising from your transactions with Ruth & Eleanor Co.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is governed by our Privacy Policy. Because our store is hosted by Shopify, certain data may also be subject to Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have read and understood these policies and consent to the processing of your data in accordance with them.
SECTION 11 – FEEDBACK
By submitting ideas, suggestions, or feedback (“Feedback”) to us, you grant Ruth & Eleanor Co. a perpetual, worldwide, royalty-free license to use, reproduce, modify, and distribute such feedback for any purpose, including commercial use.
You represent that you own or have rights to the submitted Feedback and that it does not infringe any third-party rights. We may monitor, edit, or remove content at our discretion.
SECTION 12 – ERRORS AND OMISSIONS
Occasionally, information on our Services may contain typographical errors or inaccuracies related to pricing, descriptions, or availability. We reserve the right to correct errors or cancel orders affected by such issues without prior notice.
SECTION 13 – PROHIBITED USES
You agree not to use the Services for any unlawful or harmful purpose, including but not limited to:
• Violating laws or third-party rights
• Transmitting malicious code or misleading information
• Harassing, defaming, or intimidating others
• Collecting personal information without consent
• Circumventing security features
We reserve the right to suspend or terminate your account for any violation of these Terms.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time, without notice, for conduct we believe violates these Terms. All obligations incurred before termination remain in effect.
SECTION 15 – DISCLAIMER OF WARRANTIES
Unless expressly stated otherwise by Ruth & Eleanor Co., the Services and all products are provided “as is” and “as available” without any warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
Some jurisdictions do not allow the exclusion of implied warranties, so some of these disclaimers may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Ruth & Eleanor Co., its partners, directors, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or purchased products.
This limitation applies regardless of the cause of action and even if advised of the possibility of damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Ruth & Eleanor Co., Shopify, and their affiliates from any claims or expenses arising out of your violation of these Terms or your misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, that provision will be deemed severable without affecting the validity of the remaining provisions.
SECTION 19 – ENTIRE AGREEMENT
These Terms and any related policies constitute the entire agreement between you and Ruth & Eleanor Co. and supersede any prior agreements, whether oral or written.
SECTION 20 – ASSIGNMENT
You may not assign these Terms or your rights under them without our prior written consent. We may assign or transfer these Terms at any time without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Vermont, without regard to conflict of law principles. You consent to the exclusive jurisdiction of Vermont state and federal courts.
SECTION 22 – HEADINGS
Headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 23 – CHANGES TO TERMS
We may update or modify these Terms at any time by posting the revised version on our website. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be directed to us at
📧 contact@ruth-eleanor.com